| Net10 is a very simple prepaid cellular offering that utilizes the prepaid wireless service of TracFone to provide service to consumers.
They are based out of Miami, Florida and have been gaining traction with users who feel the service mimics TracFone, but with better customer service and support. With Net10 there is no confusion about rates since all minutes are 10 cents each. However, there is no discount to night and weekend minutes and coverage is not available in all areas. |
If you let your service become inactive, then you will automatically lose your phone number and any left over minutes. Plans are simple due minutes being .10 cents each and refill cards can be purchased for $30, $45, $60, or $100.
Everytime you add minutes then a new expiration date begins. There is never an activation fee, contract, nor credit check with Net10.
Text messaging is .05 cents per message whether it is incoming or outgoing and picture messages are .25 cents per message whether incoming or outgoing.
There are a variety of downloads available which include ringtones, graphics, news applications, weather, and sports. The prices of these downloads will vary depending upon the type of download and the type of phone you have.
There is never a charge for directory assistance calls or emergency assistance calls. Every phone comes with voicemail, call waiting, and caller ID. At this time there is no web access available.
There is never a charge for roaming and nationwide calls are charged as regular airtime. International calls requires special service to be activated by customer service, who will also provide rates for specific countries.
Net10 has an excellent customer service department that is extremely knowledgable about their products.
Customer service can be reached Monday through Saturday from 8 a.m. to 10 p.m. EST or even on Sunday from 8 a.m. to 7 p.m. EST through their toll free number. Customer service may also be reached by email contact form on the official Net10 website.
There is a large variety of phones compatible with Net10 which include LG 1500, Motorola W370, Kyocera K126C, Motorola C139, Motorola V171, Nokia 1100, Nokia 2600, and Motorola c155.
All phones offered by Net10 have color screens and starts as low as $19.99 (this also includes some minutes). Flip phones and phones that play games and camera phones are available.